Being the new manager at the office can be stressful and even overwhelming. In addition to adjusting to the company culture and learning how things operate, you need to start building rapport with your employees and begin assigning tasks and projects. Every company has a few difficult employees, which means you’ll need to be prepared to deal with a few people that may not be cooperative.
Here are some ways to deal with tough personalities as a new manager:
Set clear expectations.
Whether you are dealing with the passive-aggressive type or somebody who tends to throw tantrums when they are angry or upset, you need to set some ground rules of what is and what isn’t acceptable. Setting clear expectations up front may help these employees understand what the boundaries are and what is expected of them. Be as specific and clear as possible about what you need and what you’re expecting so there are fewer conflicts.
Don’t encourage gossip.
Being a new recruit means you may find yourself having off-the- record conversations with a number of people at the office. While you need to do your due diligence to understand office politics and how things work on the interpersonal level, avoid the temptation to indulge or encourage gossip. Gossipers tend to stand out as those who are just sharing information, but they will do more harm than good in the workplace setting. Discourage gossiping even though you might want or need that information.
Set firm boundaries.
If you have employees with anger management issues, you need to set very strong boundaries and call out unacceptable behavior. If you don’t think you can handle it, consider reaching out to human resources to make sure they are aware of any incidents that are interfering with your ability to get the job done.
If you need more career advice or tips for finding an ideal management position, consider working with a reputable staffing firm. PrideStaff St. Pete/Clearwater can help you find the right job for your skills and background, and also provide career guidance.