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As with any career, excelling as a human resources (HR) manager requires a wide array of skills. By harnessing the right combination of capabilities, you’ll not only be able to handle your responsibilities, but you’ll also have an easier time setting yourself apart from the competition when it’s time for a promotion or new job opportunity.

Precisely which skills you should hone may surprise you. Here’s what you’ll need to know if you want to become a great HR manager.

Law

HR managers aren’t required to have the same level of expertise as an attorney. However, they do need a deep understanding of employment law and related regulations. Along with the Americans with Disabilities Act (ADA) and Family Medical Leave Act (FMLA), Equal Employee Opportunity (EEO) Laws, and others at the federal level, there can be state laws HR managers must learn, as well. That ensures that any decisions made regarding employees align with the regulations, preventing specific legal issues from occurring.

Statistics

While many people would assume that there isn’t much math in the world of human resources, that isn’t the case. There are numerous statistics that help HR managers assess workforce performance, plan future staffing needs, analyze the effectiveness of training, and more.

Overall, statistics – both an understanding of them and the ability to calculate them – are vital for human resources. Since that’s the case, it’s wise to take courses focused on the subject, giving you a strong foundation for future career success.

Boundary-Setting

HR managers are in a unique position, one where relationships can get blurry if the right boundaries aren’t set. For example, HR professionals may forge connections with employees outside of their department, but they might still be responsible for disciplining them for missteps or terminating them if the worker fails to perform.

Without boundary-setting, many HR managers may struggle with the emotional toll that can come with the work. That’s what makes this skill essential, as it allows you to have connections while ensuring you can properly compartmentalize when the need arises.

Confidentiality

As an HR manager, you’re often privy to a slew of confidential information. Along with details about company operations, human resources professionals typically have access to employee personnel files that contain an array of personal information. Plus, they may be aware of the reasoning behind certain workplace accommodations requests, why an employee is using an employee assistance program (EAP), and other sensitive details.

Composure

HR managers can end up in some stressful situations. In some cases, they may be the target of choice for a disgruntled employee. Similarly, they might have to deliver bad news to job candidates or be the ones to inform a worker of a termination or layoff. The ability to remain composed is essential, ensuring HR managers don’t react emotionally in difficult situations.

 


Ultimately, a great HR manager has all of the skills above and more. If you’d like to learn more about how you can stand out as a human resources professional, the team at PrideStaff wants to hear from you. Contact us today.


 

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