How to Increase Loyalty Among Your Employees

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Employee loyalty is pretty crucial in any company. Many companies lose around a third of their employees every year. And replacing an employee is costly—money, time, and even morale. Some experts estimate it costs around 20 percent of an employee’s salary to replace them. Not to mention your other employees might be burdened with additional… Read more »

Is It A Challenge to Staff Your Call Center?

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Let’s be honest, finding staff to work in a call center, can be a challenge for any hiring manager. I don’t care how well run your facility is. From our experience, we see common complaints from employees regarding call centers.  If you are in a supervisory position in a call center this is meant to… Read more »

Tips for Helping a Struggling Employee

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There are countless reasons why an employee might be struggling and performing poorly. They might be new and still learning or they might be a veteran employee who suddenly hits a performance skid. It might be a personal reason. It might be a lack of motivation. It might be that they’re bored and disengaged from… Read more »

Employees Are Not A Commodity!

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As Richard Branson once said “Success in business is all about people, people, people. Whatever industry a company is in, its employees are its biggest competitive advantage.” If you are trying to find the lowest cost provider for your staffing needs, please be prepared for the results you receive. Cars are a commodity I like… Read more »

Why You Should Help Your Employees Set Goals

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Goal setting is one of those things that can easily be forgotten about. You’re so busy making sure your day-to-day tasks get completed that you don’t have time to sit down and think about the bigger picture. That’s why it’s essential to help your employees carve out time to sit down and establish some goals…. Read more »

Learn About the Benefits of Meeting One-on-One With Employees

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One-on-one meetings with your employees can be a really valuable tool for managing your employees’ performance, gaining important information, and getting know your employees on both a personal and professional level. It gives you the chance to motivate them for greatness and, in doing so, improve the performance of your whole organization. Here are five… Read more »

Tips for Making Candidates Feel Comfortable During an Interview

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It’s no secret that job interviews make people nervous! And when they’re too nervous, the interview never goes well. They forget what they were going to say, they have trouble recalling their achievements, or they talk too much and provide rambling nonsensical responses instead of concise, thoughtful answers. But if the candidates feel comfortable, the… Read more »

Finding Top Talent in Tampa Bay in 2019!!!

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Recently there have been a number of media stories promoting the Tampa Bay area as a great place to find a new job in 2019!  This all sounds fabulous until you look at our current unemployment rate of 3.0%. If you are a hiring manager or business owner the fundamental question you are likely asking… Read more »

The True Cost of Having Unfilled Positions

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Employee vacancies can be really costly for any organization. There are both tangible and intangible costs—money, time, and morale. The most efficient and productive companies have plans in place to find new talent and can quickly fill a position with quality candidates. Here’s how you can find the true cost of having unfilled positions in… Read more »

Tips for Building a Successful Employee Referral Program

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If you can develop a good employee referral program, you’ll never find yourself searching for new employees. No one is better suited to recruit the right talent to fill your job openings like your own staff. They know who has what it takes to work at your company and who would make a good fit…. Read more »