Hiring is hard work. Maybe you’ve created an opening, posted it online and are waiting for the flood of applications to arrive. Or maybe you’ve just revamped your candidate experience that you were sure is bound to be impactful. Either way, there are ways to make sure your business is hiring the right people for… Read more »
As with any career, excelling as a human resources (HR) manager requires a wide array of skills. By harnessing the right combination of capabilities, you’ll not only be able to handle your responsibilities, but you’ll also have an easier time setting yourself apart from the competition when it’s time for a promotion or new job… Read more »
It’s not common for adults in the workforce to have time-management issues, but hey, it happens. It’s a soft skill, not something you can necessarily teach in a classroom or measure on paper. So then, it’s your job as a manager to coach them through it until they’re able to prioritize and accomplish tasks in… Read more »
When you’re interviewing a job candidate, one of the biggest qualities you’re trying to evaluate is their reliability. If they don’t show up for work or can’t accomplish the tasks you expect them to, you’ll probably have to replace them—an endeavor that costs both time and money. Here are five types of questions you can… Read more »
A really great resume is the first step to impressing hiring professionals. Here are some tips for formatting your resume so that you get noticed and land an interview. Administrative Assistant If your desire is to become an administrative assistant, you need to show off your organization and communication skills. You’ll be the backbone of… Read more »
A good customer service team is knowledgeable, empathetic and engaged. Without passionate customer service, you can’t maintain solid, long-lasting relationships with your customers, and they’ll take their business elsewhere. Here are a few tips to sharpen your company’s customer service skills, so you can attend to your customer’s needs. Focus on the skills you need… Read more »
Successful workplaces start with strong interpersonal relationships, connecting in a meaningful way, between employees and between managers and employees. When people communicate meaningfully with their co-workers, they’re more productive and they stay at the company longer because they feel more committed and more invested. Camaraderie isn’t always easy to accomplish since personalities don’t always mesh… Read more »
Personal branding is a lot like regular branding, except you’re focusing on your personal reputation and your professional ambitions. You have to make yourself seem like an appealing identity that companies would want to hire. A successful brand can either replace or supplement your resume, gives you a way to connect with other people—including hiring… Read more »
Sometimes, without ever realizing it, our resumes gradually become cluttered with outdated information and irrelevant skills and accomplishments. It’s important to weed through it regularly and keep it updated so you’re not sending a messy, chaotic document to potential employers. It’s confusing for them to read and it will show you’re not diligent or detail-oriented…. Read more »
When employees are responsible for poor performance, it can cost your company time and money, so it’s an issue you must address. Here are ways to identify the causes, create a plan to improve and figure out the next steps if it doesn’t get better. Identify poor performance Poor performance means an employee’s output isn’t… Read more »
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